With over 70,000 Citaro buses produced worldwide, Mercedes-Benz sets the standard for city transit reliability. The 100-hour PM keeps these precision machines running at peak performance.
Whether you operate Citaro diesel, hybrid, or eCitaro electric buses, consistent preventive maintenance separates high-performing fleets from those fighting constant breakdowns. Here's how to standardize your 100-hour service with CMMS automation.
100
Hour Interval
60-90
Minutes to Complete
50+
Inspection Points
97%
Target Availability
100-Hour PM Checklist
The Mercedes-Benz 100-hour service covers eight critical systems. Use this checklist as your foundation—then customize for your specific Citaro variants.
Engine & Powertrain
OM 936/470 engine oil level
Coolant level and condition
Fuel system inspection
Air filter condition check
Belt tension verification
Exhaust system inspection
BlueTec DEF level check
Brake System
Brake pad thickness
Disc/drum wear measurement
Air brake system pressure
EBS system diagnostic check
Parking brake operation
Brake line inspection
Steering & Suspension
Power steering fluid level
Steering linkage play
Air suspension operation
Kneeling function test
Shock absorber condition
Wheel bearing check
Electrical Systems
Battery condition/voltage
Alternator output test
All exterior lighting
Interior lighting check
Destination display test
Warning system verification
HVAC System
A/C compressor operation
Heater function test
Cabin filter inspection
Blower motor operation
Defroster function
Thermostat calibration
Safety Systems
Preventive Brake Assist 2
Sideguard Assist function
MirrorCam system check
Emergency exit operation
Fire extinguisher inspection
First aid kit verification
Tires & Wheels
Tire pressure (all positions)
Tread depth measurement
Sidewall damage inspection
Wheel lug torque check
Valve stem condition
Doors & Accessibility
Door mechanism operation
Sensitive edge function
Wheelchair ramp test
Door seal inspection
Passenger handrails
Want this checklist built into your maintenance system? Create a free CMMS account with Mercedes-Benz templates ready to deploy.
Why CMMS for Mercedes-Benz Fleets
Mercedes-Benz buses are engineered for reliability—but only with proper maintenance tracking. CMMS transforms your PM program from reactive to proactive.
Hour-Based Triggers
Connect to telematics to auto-generate work orders at exactly 100 engine hours—no manual tracking needed.
Citaro-Specific Templates
Pre-built checklists for Citaro, Citaro G, CapaCity, and eCitaro models with correct inspection points.
Parts Integration
Link Mercedes-Benz OEM parts to service tasks. Know what's needed before the bus enters the shop.
Compliance Tracking
Document every inspection for FTA, DOT, and local transit authority audits with complete digital records.
AI Prioritization
Machine learning identifies which buses need attention first based on usage patterns and failure history.
Fleet Visibility
See PM status across your entire Mercedes-Benz fleet—upcoming, overdue, and in-progress—in real-time.
See Mercedes-Benz PM Templates in Action
Watch a 15-minute demo of automated scheduling, digital checklists, and compliance reporting.
Citaro vs eCitaro: PM Differences
Electric and diesel Mercedes-Benz buses share many inspection points—but critical differences matter. Your CMMS should handle both automatically.
Implementation Guide
Getting your Mercedes-Benz fleet onto CMMS-tracked maintenance takes less time than you think. Most agencies are fully operational within two weeks.
Import Your Fleet
Add your Citaro, CapaCity, and eCitaro buses with VINs, current hours, and service history.
Configure PM Schedules
Set 100-hour triggers for each model. Assign the correct checklist template per variant.
Connect Telematics
Link to Mercedes-Benz FleetBoard or third-party systems for automatic hour updates.
Train Technicians
Mobile app training takes 30 minutes. Techs complete digital checklists on tablets.
Go Live & Optimize
Start with one route. Review completion times. Expand to full fleet within 2 weeks.
Ready to standardize your Mercedes-Benz PM program? Schedule a demo and see exactly how the workflow operates.
Start Your Mercedes-Benz PM Program
Join transit agencies achieving 97%+ fleet availability with CMMS-driven maintenance.
Frequently Asked Questions
What's included in a Mercedes-Benz 100-hour PM?
The 100-hour service covers engine/powertrain, brakes, steering, suspension, electrical systems, HVAC, safety systems, tires, and doors. For Citaro diesel models, this includes 50+ inspection points across these eight categories. eCitaro electric buses have a modified checklist focusing on HV battery diagnostics and thermal management.
How long does a 100-hour PM take?
Typical completion time is 60-90 minutes for diesel Citaro models and 45-60 minutes for eCitaro electric buses. Electric buses require less time due to fewer fluid checks and no exhaust system inspection. CMMS digital checklists help technicians work more efficiently.
Can CMMS handle both diesel and electric Mercedes-Benz buses?
Yes. Modern CMMS platforms support multiple vehicle types with model-specific templates. You can manage Citaro diesel, Citaro hybrid, and eCitaro electric buses from a single interface while maintaining appropriate inspection checklists for each variant.
How does hour-based PM tracking work?
CMMS connects to telematics (like Mercedes-Benz FleetBoard) to pull real-time engine hours. When a bus reaches 100 hours since last PM, the system automatically generates a work order and notifies your maintenance team. No manual tracking required.
What compliance documentation does CMMS provide?
Every completed PM generates timestamped records including technician name, inspection results, parts used, and completion time. These records satisfy FTA, DOT, and local transit authority audit requirements with exportable reports and digital signatures.
